Privacy Policy for Upton.ai

Effective Date: July 30, 2025

Thank you for using Upton.ai ("Upton", "we", "us", or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app and services.

If you have any questions, please contact us at support@upton.ai.

1. Information We Collect

a. Calendar and Email Access

To help manage your schedule and improve productivity, Upton securely accesses your:

  • Calendar events
  • Email metadata (e.g., event invites, meeting confirmations)

We only access this information to provide our core functionality and do not read or store your emails beyond what is necessary.

b. Location Data

We collect location information for two purposes:

  • To estimate travel time, assist with schedule planning, find you nearby service providers.
  • For contextual, location-based advertising (you may opt out)

c. Device Information

We may collect information about your device, including:

  • Device type, operating system, and app version
  • IP address and usage patterns (for analytics and diagnostics)

d. Optional Information Sharing

When you choose to interact with third parties via Upton (e.g., booking a service provider), your contact information may be shared only as needed. This is entirely opt-in.

2. How We Use Your Information

We use your data to:

  • Provide and improve Upton's core features
  • Send reminders and intelligent suggestions
  • Estimate travel time to events
  • Find nearby service providers
  • Customize your experience and show relevant content or ads
  • Provide customer support

We do not sell your personal data to any third parties.

3. Data Sharing and Disclosure

We do not share your personal data except in the following cases:

  • With your consent: You opt in to connect with a third party (e.g., scheduling a plumber)
  • With service providers: We use trusted vendors to help operate our service (e.g., cloud providers, analytics). These include:
    • OpenAI, L.L.C.: Used for intelligent suggestions, summarization, and chat capabilities.
    • Google Cloud Platform
    • Apple and Android push notification services
  • As required by law: We may disclose data if legally obligated

4. Children's Privacy

Upton is not intended for children under 13 (or under 16 in the EU) unless under a supervised child account. Child accounts must be created and monitored by a verified parent or guardian.

If we discover an unsupervised child account, we will take steps to delete the account and associated data.

5. Your Privacy Rights

a. GDPR (EU/EEA Users)

If you are in the European Economic Area, you have the right to:

  • Access, correct, or delete your data
  • Withdraw consent at any time
  • Object to or restrict processing
  • Request data portability

To exercise these rights, contact us at support@upton.ai.

b. California & Other Jurisdictions

Residents of California and other jurisdictions may have additional rights under local laws (e.g., CCPA). These include:

  • Right to know what data we collect
  • Right to request deletion
  • Right to opt out of data sharing (where applicable)

"Do Not Track" signals are honored where required by law

6. Data Retention and Security

We retain your personal information only as long as necessary to provide the service or as required by law.

We use modern security practices (e.g., encryption, access controls) to safeguard your data. However, no method of transmission or storage is 100% secure.

7. Cookies and Tracking Technologies

If you use our web app, we may use cookies and similar technologies to:

  • Maintain session integrity
  • Analyze usage trends
  • Deliver personalized content

You may disable cookies in your browser settings, though this may affect certain features.

8. Third-Party Services

Upton may link to or integrate with third-party services. Their use of your data is governed by their own privacy policies. Please review them individually.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via the app or email.

Continued use of Upton after an update constitutes your acceptance of the revised policy.

10. Contact Us

Upton Support
Email: support@upton.ai